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1) Are you a factory or trading company? 
We are a factory specialized in glassware products  manufacturing the goods since 1998.

2) What is your MOQ? 

Usually our MOQ is 100 pcs. 
But we accept lower quantity for your trial order to prompt your business. 
Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly.

3) Can we do printing or branding on the products and also on the packaging? 
Yes, you can. We could offer all kinds of printing and packaging solutions. 

4) Can we get your free samples? 
We can provide you with the samples requested. You need to pay the fee of the sample, but the

money can be deducted from the final order you place afterwards. Besides, the delivery cost is

also borne by you. 

5) Can we combine many items assorted in one container in my first order? 
Yes, you can. But the quantity of each ordered item should reach our MOQ . 

6) What is the normal lead time? 
A. For stock products, we will send goods to you within 7- 15 work days after we receive your

B. For OEM products, the delivery time is 30-35 work days after we receive your payment.

7) How long is the least time of the samples? 
A.For existing samples, it takes 2-3 days. 
B.If you want your own design logo, it takes 5-7 days, subject to your designs whether they need

new priting screen. 

8) What is your payment term? 
A. T/T, L/C, Western Union, PayPal are accepted. 
B. For bulk production: 50% deposit pay before mass production, and 50% pay before shipment. 

9) What is your shipping way? 
A.We will help you to choose the best shipping way according to your detail requirements. 
B.By sea, by air, or by express. 

10) How do you control the quality? 
A.We will make samples before mass production, and mass production will be arranged after

samples approved. 
B. Doing 100% inspection during production, then do random inspection before packing; taking

pictures after packing. 

11) If any quality problem, how can you settle it for us? 
1.If any breakage or defect products were found, you must take the pictures from the original carton. 
2.All the claims must be presented within 7 working days after discharging the container.  


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